Find Answers to Your Questions
Find answers to the most frequently asked questions related to the vehicle tracking system below. You can search for specific questions or browse by category.
Access Rights
Will the Company Management have access to control the system?
Yes. It is possible for the company management to have access if the transport manager creates such a user role with specific access rights.
Will the School Management have control over the system?
Once a school is ready to create and manage trips, vehicles and student profiles, the transport manager would be able to create and allow access to the school account. It is possible for the transport manager to create user roles with specific access rights.
Can I have multiple employees with varying access privileges to my fleet?
You can add as many users as you want with ease. Setting up employee access to our product is very easy and intuitive.
Does the organization have access to the Vehicle tracking system?
At first only the transport manager of the transport company has the access rights to the company accounts. If the organizations are ready to manage their trips on their own then the transport manager can generate user accounts and allow access permission to the company authorities.
Can I control who sees my fleet information?
Yes, you can set user permissions and roles to control access to different parts of the software.
Who has access to the vehicle data?
Only authorized users with the correct login credentials can access the vehicle data.
Add-ons
Request Add-On
We introduce you to our Add-on feature, designed to enrich your web application experience by offering a wide range of additional functionalities.
Benefits
What are the benefits of using a fuel management system?
Benefits include cost savings, reduced fuel wastage, improved fuel efficiency, enhanced security against fuel theft, and detailed reporting for better decision-making.
Branding
Do you offer white label solutions for your vehicle tracking software?
Yes. You can create your own GPS tracking brand on our vehicle tracking and fleet management platform. With our rebranded apps you can manage your vehicles and fleet and stay on top of them at all times.
Compatibility
Is fuel management software compatible with all types of vehicles?
Most fuel management software is compatible with a wide range of vehicles, including cars, trucks, buses, and heavy machinery, across various industries.
Configuration
How do I set up GPS tracking devices in my vehicles
GPS tracking devices are usually installed by connecting them to the vehicle’s OBD-II port or wiring them directly to the vehicle’s electrical system. Check the installation guide for specific instructions.
How do I install vehicle tracking software?
Installation typically involves setting up the software on your computer or mobile device and connecting the GPS tracking device to your vehicles. Detailed instructions are usually provided by the software provider.
Can I add or remove vehicles, users, or features as needed?
Yes, you can add or remove vehicles, users, or features as needed.
Is the software easy to set up?
Yes, our software is user-friendly and comes with a step-by-step setup guide. Our support team is also available to assist you.
Dashboard
Can I track my vehicles in real-time?
Yes, you can track your vehicles in real-time. For to know more details kindly visit…https://www.vehicletracking.qa/about/
Can we view all the updates and operation of our fleet on big screens like a control room?
Yes, with our special feature called the “Command center” you can monitor your fleet actions via monitors and ensure safe driving practices, reduce costs and optimize trips.
Can I track multiple vehicles at once?
Yes, our software allows you to track multiple vehicles simultaneously on a single platform.
Data Export
Can I export the replay data?
Yes, you can export the replay data in various formats such as CSV, PDF, or Excel for further analysis.
Delivery Dispatch Management
Can your system manage customer orders by direct calls?
Yes. The system gives you a web interface where you enter the order details once, and the rest is handled for you:
- The order is assigned automatically.
- The delivery person gets a notification.
- The order is dispatched and delivered.
- Delivery is confirmed.
Does your system support multiple pickups and drops in a single trip?
Yes, our auto-optimization feature allows multiple pickups and drops in one trip.
Demo
Dispatch Setting
How can I customize the working days?
You can customize the working days by toggling the on/off switches for Monday, Tuesday, Wednesday, Thursday, Friday, and Saturday.
Driver App
How do I log in to the Vehicle Tracking Driver App?
Use the credentials provided by your fleet management team to log in to the app.
Is the Vehicle Tracking Driver App compatible with both Android and iOS devices?
Yes, the app is compatible with both Android and iOS mobile devices. Visit the app stores…https://www.vehicletracking.qa/vehicle-tracking-driver-app/
What features does the Vehicle Tracking Driver App offer?
The app includes real-time vehicle tracking, trip details, pick-up and drop-off points, route optimization, and communication tools for drivers.
Existing Client
Can you share the customer or client list who bought the vehicle tracking software?
Here is the list our existing customers Qatar Airways, Qatar Aviation, Oryx International School, Doha, Milaha, Qatar Foundation, The Peninsula Qatar, NEWTON GROUP OF SCHOOLS, GWC Logistics Qatar and many more kindly visit here.
Fuel Expenses
Can fuel management systems detect fuel theft?
Yes, fuel management systems can detect anomalies in fuel usage and refueling patterns, helping to identify and prevent fuel theft.
How does a fuel management system work?
A fuel management system uses sensors and software to track fuel levels, consumption rates, and refueling activities, providing real-time data and analytics.
What is fuel management?
Fuel management is the process of monitoring and optimizing fuel consumption and usage within a fleet to reduce costs and improve efficiency.
Can the software help reduce fuel costs?
Yes! Our software includes fuel efficiency monitoring features that track fuel consumption, identify inefficient driving behaviors, and suggest optimal routes. This can lead to significant fuel cost savings over time.
General Settings
How do I set the transportation geofence radius?
You can set the transportation geofence radius by selecting an option from the dropdown menu.
How do I choose the radius for pickup point geofences?
You can choose the radius for pickup point geofences from the dropdown menu.
How do I select the radius for customer geofences?
You can select the desired radius for customer geofences from the dropdown menu
How do I set the speed limit?
You can set the speed limit by choosing your preferred option from the dropdown menu.
Geofence Areas
How do I add a new geofence area?
To add a new geofence area: Click on the “Add Geofence” button located on the right side of the page. Fill in the required information, such as Parent Area, Geofence areas, address, Landmark, City/state, Country, and Area speed limit. Use the mapping tools to mark the location on the Google Map. After mapping, you can further edit or delete the location if needed. Once you’re satisfied with the details and the mapped area, submit the form to save the geofence area.
How do I view all geofence areas?
To see a comprehensive list of all geofence areas, navigate to the designated section. You’ll find the location name, address, latitude, and longitude displayed for each area.
How can I edit or delete geofence locations?
If you need to make changes, you can edit or delete the mapped geofence areas. Simply select the specific location on the map and choose the appropriate action.
How can I mark locations on Maps?
You can mark locations on Maps in three different ways: Freehand marking, Square placement, Circle placement,
How do I search for a specific geofence area?
To search for a specific location, enter the name, latitude, longitude, or address in the provided text box. The system will display the results.
Geofence Settings
Can I edit or delete existing marks on the map?
Yes, you have the ability to edit or delete existing marks on the Map.
How do I mark zones or areas on the map?
You can mark zones or areas by using the map functionality, which allows you to draw freehand, select by square, or choose by circle.
How accurate are the speed and geofence alerts?
Our device reports its location in real-time. The reported speed is fetched in real-time so you will receive a speed alert every time your driver is speeding over the limit. Similarly, with geofence alerts, the entry or exit of a geofence is determined in real-time.
Can I set geofences and receive alerts?
Yes, you can set geofences and receive alerts when the vehicle enters or exits the designated areas. Check more advanced features here.
What is geofencing and how does it work?
Geofencing allows you to create virtual boundaries on a map. When a vehicle enters or exits these predefined areas, you receive instant notifications. This feature is useful for route optimization, security, and ensuring drivers stay within designated areas.
Hardware Feature Set
What devices are compatible with your vehicle tracking software?
Our software is compatible with a wide range of GPS tracking devices. Please check our vehicle tracking software cost calculator, available list of supported devices.
What devices are required for vehicle tracking (e.g., GPS trackers, smartphones)?
For vehicle tracking, you need a GPS tracker device installed in the vehicle and, optionally, a smartphone or computer to view and manage the tracking data.
Can I monitor driver behavior and performance?
Yes, you can monitor driver behavior and performance with our system. Check more advanced features here.
Will the Vehicle Tracking system notify me of over speeding and route deviation?
Yes, instant notifications will be dispatched as soon any driving malpractice like over speeding and route deviation is detected by the system.
How is driver behavior monitored?
The software tracks various driving metrics such as speed, harsh braking, and rapid acceleration. This data helps identify risky driving behaviors, allowing you to provide targeted training and improve overall fleet safety.
How do I install the tracking devices?
Installation can be done by a professional technician. We provide detailed installation guides and support to ensure proper setup.
Do I need additional GPS tracking hardware?
No, the Delivery App handles dispatch and delivery tracking without additional hardware.
Help
What is the best way to troubleshoot connectivity issues?
Ensure that both the GPS device and software have stable internet connections. Check for any software or hardware malfunctions. Consult the troubleshooting guide or contact customer support for further assistance contact support team…https://www.vehicletracking.qa/support/
What should I do if the tracking software is not showing real-time data?
Ensure that the GPS device is properly connected and powered. Check your internet connection and software settings. If the issue persists, contact technical support for assistance?
What kind of customer support do you offer?
We offer 24/7 customer support through phone, email, and live chat to assist you with any issues or questions.
In-Vehicle Monitoring System
Is the data collected by IVMS secure and private?
Yes, IVMS uses encryption and other security measures to ensure that all collected data is secure and accessible only to authorized personnel.
What kind of data does IVMS collect?
IVMS collects data such as vehicle speed, engine performance, GPS location, fuel consumption, driver behavior, and other operational metrics.
Can IVMS be installed in any type of vehicle?.
Yes, IVMS can be installed in a wide range of vehicles, including cars, trucks, buses, and heavy equipment, to monitor and manage fleet operations.
How does IVMS improve driver safety?
IVMS enhances safety by providing real-time feedback on driving behavior, alerting drivers to unsafe practices like speeding or harsh braking, and generating reports for ongoing driver training.
What is an In-Vehicle Monitoring System (IVMS)?
An IVMS is a system that monitors and records various aspects of vehicle operation and driver behavior, such as speed, location, and driving habits, to enhance safety and efficiency.
Mobile App
How do I download and install the Transport Manager App?
You can download the app from the Google Play Store for Android devices or the Apple App Store for iOS devices. Visit here… Andhttps://www.vehicletracking.qa/vehicle-tracking-transport-manager-app/ Follow the installation instructions provided after download.
What is the Vehicle Tracking Transport Manager App?
The app is designed for transport managers to monitor and manage vehicle fleets in real-time, including tracking locations, managing routes, and analyzing driver behavior. Visit here…https://www.vehicletracking.qa/vehicle-tracking-transport-manager-app/ and Download the app from Android & iOS
How can I download and install the vehicle tracking driver app?
You can download the app from the Google Play Store for Android devices or the Apple App Store for iOS devices. Follow the installation instructions provided. Visit the app stores…https://www.vehicletracking.qa/vehicle-tracking-driver-app/
Is there an app to track a vehicle?
Yes, the Vehicle Tracking Driver App is implemented with features specified to assist drivers with trip details such as trip route, pick up / drop points, and other valuable direction guidance to perform more effectively. To know more details visit here…https://www.vehicletracking.qa/vehicle-tracking-driver-app/
Is the mobile app user-friendly?
Yes, our mobile app is designed to be intuitive and easy to use, providing all the key features of the desktop version.
Can you share me the app download link or url?
Here is the link for
Google play store…https://play.google.com/store/apps/details?id=com.vehicletracking.customer
iOS Store…https://apps.apple.com/sc/app/vehicle-tracking-customer-app/id6477518905
Can I access the vehicle tracking software on my mobile device?
Yes, our software is available as a mobile app for both iOS and Android, allowing you to track your vehicles on the go.
Notifications
How can I be notified when a vehicle crosses the geofence boundary?
You can choose how you want to be notified when a vehicle crosses the geofence boundary by selecting one of the following options: Push notification, email, or SMS.
Is Internet connection required to send notifications to the driver?
Not at all, you can send important messages and notifications in the form of SMS as well.
What happens if the tracking device is tampered with?
Our software sends instant alerts if any tampering is detected, ensuring that you are always aware of the status of your devices.
Is it possible for Company to get notification?
Yes, the company representative can access the web portal any time and check the notifications. Employees would be getting notified on their phone through the Employee App.
Is it possible for Parents to get notification?
Once parent profile is created from the web, parents can download the Parent App to their smartphones running either iOS or Android and start using it. Once they are logged in, they would start receiving notifications on their smartphones.
What if somebody tampers with the vehicle device?
The vehicle device has functions to alert you of such situations. If vehicle battery power is disconnected, it will instantly send you an SMS alert.
Does the software provide real-time alerts?
Yes, you can set up real-time alerts for various events such as unauthorized vehicle use, speeding, harsh braking, and geofence breaches.
How does the parking management system help with unauthorized parking?
The system sends real-time alerts and notifications when a vehicle parks in an unauthorized area, allowing for immediate action.
Parking Management
What features does your parking management system offer?
Our parking management system provides real-time tracking of vehicle locations, parking space management, automated alerts for unauthorized parking, and detailed parking reports.
Is the Vehicle tracking software integrated with Maps?
Yes, the vehicle tracking software comes with an exclusive driver console app which gives you a comprehensive view about the trip details and Maps.
Can Google Maps track my car?
Yes, you can locate your parked car, open Google Maps and tap on “Saved Parking.” Then, tap on “Directions” and select “Start” to activate navigation. Alternatively, you can ask Google Assistant, “Where is my car?” and it will guide you to your parked vehicle
Pricing
How much does GPS software cost?
Vehicle Tracking has three plans in Qatar:
- Mobile based solution: QAR 72 per vehicle per year, with no tracking hardware required.
- Contract based: QAR 200 per vehicle per year, plus QAR 250 per vehicle for hardware with onsite maintenance and support. An IoT SIM card with 100 MB of data per month for one year is QAR 150.
- Non-contract based: QAR 20 per vehicle per month, plus QAR 300 per vehicle for hardware with onsite maintenance and support.
These are standard prices for up to 10 vehicles. For larger fleets, request a special discount.
Every plan includes the web, Android and iOS apps. Compare the plans and get a free instant quote on our vehicle tracking system price page.
How much does a vehicle inspection cost?
The cost varies by location and type of inspection, but it typically ranges from $20 to $100.
Are there any discounts for long-term commitments or bulk purchases?
Yes, we offer discounts for long-term commitments and bulk purchases. Get a free instant quote.
Can I cancel or change my plan at any time?
Yes, you can cancel or change your plan at any time. For more details contact us.
How much is vehicle tracking per month?
On the non-contract plan, vehicle tracking costs QAR 20 per vehicle per month, plus QAR 300 per vehicle for hardware with onsite maintenance and support.
These are standard prices for up to 10 vehicles. For larger fleets, request a special discount.
If you prefer to pay yearly, the mobile based solution is QAR 72 per vehicle per year with no tracking hardware required, and the contract based plan is QAR 200 per vehicle per year plus QAR 250 per vehicle for hardware. See all plans and get a free instant quote on our pricing page.
Replay & Playback
Can I view the route history of a specific vehicle?
Yes. Select a vehicle and view its complete route history for any time period you choose, so you can review past trips and analyze the routes your vehicles took.
How do I access the Replay & Playback feature?
You can access it through the fleet management platform’s dashboard under the designated Replay & Playback section.
What is the Replay & Playback feature?
The Replay & Playback feature allows you to review past trips and activities of your fleet vehicles.
Reports
Can I customize the reports to suit my specific needs?
Yes, our software allows you to customize reports by selecting specific data points, timeframes, and formats to meet your unique requirements.
How frequently are vehicle tracking reports updated?
Vehicle tracking reports can be updated in real-time or at customizable intervals, depending on the software settings and user preferences.
Can the system provide reports on parking space usage?
Yes, the system generates detailed reports on parking space usage, including occupancy rates and duration of stays.
What types of reports can I generate?
The system allows you to generate various reports on vehicle usage, booking history, and availability, aiding in better fleet management.
Security
Is my data secure with your vehicle tracking software?
Absolutely. We use state-of-the-art encryption and security protocols to protect your data. Your privacy and data security are our top priorities. For more details, please review our privacy policy.
Is the software secure and reliable?
Yes, the software is both secure and reliable, featuring advanced encryption and robust performance to ensure data protection and consistent operation.
Support
What should I do if I need further assistance with the Geofence Areas feature?
If you have any further questions or need additional assistance, feel free to reach out to our support team.
What kind of support is available?
The service includes technical support to help with any issues or questions that may arise during the use of the system
Does the system support multiple users?
Yes, it supports multiple users with different access levels, ensuring that only authorized personnel can make bookings or changes.
Is client support available during the trial period?
Yeah! We provide all the essential support you needed to ensure you have a good tracking experience.
Is there any long-term agreement?
No, we dont force our clients for any long-term agreement; it depends on the clients and their requirements.
Trip Management
How do you collect student details including pickup and drop, routes, trips, etc?
From your side, you need to create and add details of school accounts, vehicles, bus stops, routes, trips etc on the system. At the time of registering on your website, parents can fill in all student details that is required for the system.
What type of details will I get regarding the trip?
Our Vehicle Tracking app keeps every minute to minute driving record of the trip and incase of any mishaps instant notifications will be dispatched.
Users
Is there a limit to the number of vehicles and users?
No, there is no set limit on the number of vehicles or users.
How do you collect Employee details including pickup and drop, routes, trips, etc?
As the transport provider, you would be required to create accounts for each company and add details such as routes, stops, vehicles etc. The company representative will have to fill in all employee details which are required for the system to function properly.
Vehicle Availability
Can I track vehicle availability in real-time?
Yes, the system provides real-time tracking and updates on vehicle availability, helping to avoid scheduling conflicts.
Vehicle Booking
Can I integrate the booking system with other software?
The system is designed to integrate seamlessly with other fleet management and enterprise resource planning (ERP) software.
Is the booking system user-friendly?
Yes, the system is designed to be intuitive and easy to use, with features that simplify the booking process.
How does the booking system work?
The system allows users to book vehicles in advance, manage schedules, and ensure that vehicles are available when needed.
What is Vehicle Booking and Availability Management?
It’s a system that allows businesses to manage and optimize the booking and availability of their vehicles, ensuring efficient use and minimizing downtime.
I currently have a manual booking system that operates by means of calls. Does your system have provision to include this booking process as well?
Yes, we provide our marketplace solution for booking. And it can work with the delivery dispatch management software.
Can your system be integrated with my existing booking system?
Yes. We provide integration APIs, so our system can be connected with your existing booking system and other software.
Vehicle Expenses
How can we administer emergency situations like accidents and Vehicle breakdowns?
The Transport Manager can create an instant trip in such cases to avoid trip delays. The instant trip can be created with the availability of driver and vehicle and adding the incident point as the end location. So the delayed trip can continue as soon as the spare vehicle reaches the incident point.
Vehicle Inspection
What happens if my vehicle fails the inspection?
You will receive a report detailing the issues that need to be fixed. After repairs, you can have the vehicle re-inspected.
How long does a vehicle inspection take?
A standard inspection usually takes between 30 minutes to an hour.
Why is vehicle inspection important?
It ensures the safety of the vehicle, compliance with regulations, and can prevent costly repairs by identifying issues early.
What is a vehicle inspection?
A vehicle inspection is a comprehensive check-up of a vehicle to ensure it meets safety, emissions, and operational standards.
Vehicle Tracking Software
How accurate is the vehicle tracking?
Our software provides highly accurate 99% location data, with updates typically every few seconds.
Can the software integrate with other systems?
Yes, our software can integrate with various third-party systems such as fleet management, ERP, and CRM systems.
Is the software compatible with all types of vehicles?
Yes, our software is compatible with most types of vehicles, including cars, trucks, buses and many more.
What features does your vehicle tracking software offer?
Our software includes real-time tracking, route history, geofencing, speed alerts, route optimization, fuel monitoring, driver behavior analysis, maintenance alerts and reminders, and detailed reporting. See the full list on our vehicle tracking software features page.
How does vehicle tracking software work?
The software uses GPS technology to collect data from tracking devices installed in vehicles. This data is then transmitted to a central server, allowing you to view vehicle locations, routes, and other relevant information via a web or mobile application.
Can I use this system if I am providing vehicles for multiple companies?
Definitely. This system for Corporate Transport Provider has been created with inputs from actual Corporate Transport Providers. We acknowledge that handling multiple companies is a prime requirement for you as transport provider and the system has been developed accordingly. You can maintain separate profiles for each company, identify employees by their company and manage their pick-up and drop points, and more.
Can I use this system if I am managing multiple schools?
Yes. This is a software created specifically for the needs of transport provider. It allows you to manage multiple schools in a simple and easy manner.
Are there any additional charges to the offline tracker quote provided to me?
No, there is no hidden or additional charges to the offline tracker, the representatives include all charges in the quote. Get free & instant quote…https://www.vehicletracking.qa/vehicle-tracking-system-price/
How does VehicleTracking Qatar protect my privacy?
We protect your data offline. Your account and geolocation data are stored in our secured database.The server in which we store our database is hosted with Amazon Web Service in a secure environment & we don’t share your personal information with any other third parties.
Does the phone need cellular service to run this GPS tracker app?
No it doesn’t, our offline tracker records the location & saves it in the device storage. Once the device is synced with Wi-Fi, it uploads the data onto the server for further review.
Can the software grow with my fleet and business needs?
Yes, the software is scalable and can adapt to the growth of your fleet and business needs.
Are there any additional fees (e.g., per vehicle, per user)?
Yes, there may be additional fees based on the number of vehicles or users. Please check our packages details & get free instant quote…https://www.vehicletracking.qa/vehicle-tracking-system-price/
Can I access the software on my smartphone or tablet?
Yes, you can access the software on both smartphones and tablets.
Can I integrate the software with other systems (e.g., fuel cards, maintenance software)?
Yes, the software can be integrated with other systems such as fuel cards and maintenance software. Check more advanced features here…https://www.vehicletracking.qa/vehicle-tracking-software-feature/
What is Fleet Management System?
A fleet management system is a software solution designed to oversee, track, and manage a company’s vehicle fleet. It enables real-time monitoring of vehicle locations, maintenance scheduling, fuel consumption, driver behavior, and overall fleet performance, helping to improve efficiency, reduce costs, and ensure regulatory compliance. For more details visit us…https://www.fleetmanagement.ae/about-us/
How much time will it take to implement the tracking system?
Account creation will take about 5 minutes, but the implementation takes place in three stages.Data Collection
Hardware ordering and arrival
Configuration and installation
I provide Vehicle service for multiple companies. Can I manage multiple companies at the same time?
Yes, our system supports multiple accounts which can be supervised from a single point. You can add/create trips based on pick-up / drop points that suit your company’s needs.
How does the Vehicle Tracking system create routes?
According to the data stored, the system will create routes automatically.
What is a smart vehicle tracking system?
This tracking system utilizes a GPS module to regularly obtain the longitude and latitude coordinates of the target vehicle.
What is the cost to install GPS in a car?
Tracking hardware with onsite maintenance and support costs QAR 250 per vehicle on the contract based plan (with a subscription of QAR 200 per vehicle per year) or QAR 300 per vehicle on the non-contract plan (with a subscription of QAR 20 per vehicle per month). The mobile based solution needs no tracking hardware and costs QAR 72 per vehicle per year.
These are standard prices for up to 10 vehicles. For larger fleets, request a special discount.
Additional costs may include device installation fees and optional add-ons. Use the calculator on our pricing page for a free instant quote.
What about pricing? Is it affordable for small businesses?
We offer flexible pricing plans to suit businesses of all sizes. From individual vehicle owners to large fleet operators, we have a solution that fits your budget. Check our pricing at https://www.vehicletracking.qa/vehicle-tracking-system-price/ for detailed information & get a free instant quote.
How does real-time tracking work?
Real-time tracking uses GPS technology to continuously update vehicle locations. This data is transmitted to our secure servers and displayed on an easy-to-use dashboard, allowing you to monitor your vehicles’ movements as they happen.
Who can benefit from vehicle tracking software?
Our software is designed for a wide range of users, including: Fleet managers overseeing multiple vehicles
Logistics companies seeking to optimize operations
Small businesses looking to improve efficiency
Individual vehicle owners wanting enhanced security
What are the benefits of using vehicle tracking software?
Benefits include better fleet management through real-time tracking, enhanced security, lower fuel costs through fuel efficiency monitoring, better route planning and optimization with geofencing, safer driving through driver behavior analysis, and detailed reporting on vehicle usage.
Do you offer any discounts for large fleets?
Yes, we offer discounts for large fleets. Get free instant quote…https://www.vehicletracking.qa/vehicle-tracking-system-price/
Is my data secure?
Yes, we use advanced encryption and security protocols to ensure your data is protected and confidential.
How often is the vehicle location updated?
The update frequency can be customized based on your needs. Typically, location updates occur every 10 seconds to 1 minute.
What is vehicle tracking software?
Vehicle tracking software is a technology solution that allows you to monitor the location, movement, and status of your vehicles in real-time using GPS and other tracking technologies.